Terms of service

Terms of Service – Pleasure Heaven

Welcome to Pleasure Heaven. By accessing or using our website (www.pleasureheaven.com.au) and any related services, you acknowledge and agree to be bound by the following Terms of Service. Please review these terms carefully before browsing our site or placing an order. If you do not agree to these terms, please discontinue use of our website immediately.


1. General Information

This website is owned and operated by Pleasure Heaven, an Australian-based business. These Terms of Service apply to everyone who visits or uses the site, including customers, merchants, browsers, vendors, and contributors of content.

Pleasure Heaven may revise, update, or replace any part of these terms at any time by posting changes on the website. It is your responsibility to check for updates regularly.


2. Eligibility

By using this website, you confirm that you are at least 18 years of age or the legal age of majority in your jurisdiction. Our products are intended solely for adults. You agree not to use the Services for any unlawful or unauthorised purpose.


3. Products and Orders

All product images, descriptions, pricing, and availability displayed on this site are subject to change without notice.

We aim to provide accurate product information; however, we do not guarantee that all content is error-free.

Pleasure Heaven reserves the right to:

  • Restrict product sales to certain people, regions, or jurisdictions

  • Limit quantities purchased

  • Cancel or refuse suspicious orders, including those that may appear fraudulent or in violation of these terms


4. Pricing and Payment

All prices are shown in Australian Dollars (AUD) and include GST where applicable. Pricing may be changed at any time without prior notice.

Orders must be paid in full before shipping. We accept a selection of secure payment methods, which may be updated periodically.


5. Shipping & Delivery

For detailed information on delivery timeframes, fees, and courier options, please refer to our Shipping Policy.

Pleasure Heaven is not responsible for delays caused by shipping carriers, customs processing, or events beyond our control.


6. Returns & Refunds

Due to health and hygiene requirements, most sales are final. Exceptions apply for faulty or damaged items. Please see our Returns & Refunds Policy for full details.


7. Privacy

We are committed to protecting your personal information. Our practices are outlined in our Privacy Policy. By using our site, you consent to the data practices described there.


8. User Conduct

You agree not to engage in activities that:

  • Violate any law or regulation

  • Threaten, harass, defame, or harm others

  • Infringe on intellectual property or privacy rights

  • Introduce malware, viruses, or harmful code


9. Third-Party Services

Our website may include links or access to third-party websites, applications, or tools. Pleasure Heaven is not responsible for any third-party content, practices, or interactions. Accessing these services is at your own risk.


10. Limitation of Liability

Pleasure Heaven shall not be liable for any indirect, incidental, punitive, or consequential damages arising from:

  • Use of or inability to use our website or products

  • Errors or omissions in product details or site content

You agree that use of the Services is solely at your own risk.


11. Indemnification

You agree to indemnify and hold harmless Pleasure Heaven, including its employees, partners, affiliates, and service providers, from any claims or demands arising from your breach of these terms or unlawful use of the Services.


12. Governing Law

These Terms of Service shall be governed by and interpreted according to the laws of New South Wales, Australia.


13. Contact Information

For questions or concerns regarding these Terms of Service, please contact us:

📧 info@pleasureheaven.com.au